If you do things seriously, work hard, and have a strong sense of responsibility;
Have good team spirit and teamwork skills;
Have ideals, ambitions, and hope to develop together with the company;
Have the ability to learn, willing to act to provide personal ability and promote the development of the company!
Here you will get:
a growing environment and space;
Continuous improvement of personal qualities and skills;
Continue to show self-worth and life dreams!
We look forward to your joining!
1. Fully understand the customer's injury and illness, and use medical knowledge to answer various consultations from customers;
2. Provide customers with medical related services, such as outpatient appointments, second medical advice, first aid guidance, and accompanying consultation;
3. Completely complete the customer's medical rescue service, hospitalization advancement, medical consultation, special needs clinic appointment, medical transfer and return.
1. General enrollment of bachelor degree or above in medicine, among which general, internal medicine, and major surgery are preferred;
2. First-line clinical work experience of government medical institutions for five years or more; experience in medical consulting services and medical transshipment work is preferred;
3. Proficiency in computer and office software; fluent English skills are preferred.
1. Provide English quality service according to standard words and procedures, complete the acceptance of global rescue or consulting cases, and ensure the connection rate;
2. Track service progress, ensure service quality; coordinate and handle complaints; organize and record the case, and properly transfer the case;
3. Teamwork in all departments and positions, as well as other temporary work assigned by superiors.
1. Mandarin standard, fluent in English, comfortable and clear voice; good experience with nurses;
2. Strong communication, coordination and problem solving skills;
3. College degree or above, more than 2 years work experience, customer service or call center work experience is preferred.